To be sure, parents have many questions when it comes to their child’s care and safety. Below are some of the most frequently asked questions we hear from parents. Detailed information is included in our parent brochure, and as always, we welcome you to reach out to us directly with any questions or concerns you may have.
A parent-child visit is required before enrollment. South Main Children’s Center, INC accepts children with no discrimination based upon sex, race, creed, disability, origin, or socio-economic circumstance. No child with a disability shall, based on disability, be denied enrollment, excluded, or removed from care or activities. We reserve the right to make the final determination as to whether the program can best meet the needs of your child and family. A one-time non-refundable enrollment fee of $25.00 shall be included with your initial first week’s payment.
The following forms are to be completed BEFORE the first day of attendance. The forms MUST be updated annually or as needed should the information change:
For the safety and convenience of all parents and children please observe the following guidelines:
The sign-in/out book is located at the front door for infants & toddlers at the back door for 2-year-olds & up (South Main Street Location) and at the front entrance for the East Pine Street Center. A parent or authorized adult (18 years or older)
MUST sign your child “in”. After signing your child “in”, please escort your child to his/her classroom.
The center’s responsibility does not begin until the parent or authorized adult has signed the child “in”
AND
he/she is recognized as being present by the teacher. Teachers sign each child “in” for the classroom’s daily record of the child’s attendance.
Please notify the center (South Main Street Location) at 336-789-6840 (East Pine Street Location) 336-789-7030 by 8:00 am if your child is absent or late. Notify your child's teacher/Director of any extended absences, such as vacations.
Please call the center if you will be late for pick-up (after 5:30 pm). A call does NOT negate the late fee. If you have not contacted the center within 15 MINUTES of closing, we reserve the right to contact the emergency contacts listed on your child’s enrollment form.
If you arrive late to pick up your child according to the above statement, there is a $15.00 late fee per child. Fifteen minutes after your designated pick-up time, there is a $1.00 per minute/per child late fee. You must pay the late fee at the time of drop-off on the same day or no later than the next morning. The child may NOT return until the late fee is paid in full.
After two late pick-ups, you will be required to schedule a meeting with the Administrator and/or Director to discuss your situation and to determine if our center’s schedule is the proper match for you and your child.
The following diseases and conditions upon which a child may return to care after the illness are:
*Failure to notify the center’s staff of your child’s diagnosed communicable illness is grounds for dismissal and/or termination of services.
At morning drop-off, the teacher will do a quick visual wellness check of each child. Should there be visible signs of illness, you may be asked to exclude your child from care that day. Children will NOT be allowed to attend care if they have any of the following symptoms:
At first sign of illness, the parent will be notified. The policies for exclusion focus on the needs and the behavior of the ill child. The decision to send a child home is based on many factors; fever is not the only indicator. Your positive support of these health standards will help us protect your child, other children, and the teachers at our facility.
Parents should request medications from their physician that can be administered at home. Prescribed medications will only be administered for chronic and acute conditions. The parent/guardian must provide a signed Medication Permission Form authorizing that the medicine be given to the child, accompanied by an administration schedule for the medication. No staff member will administer ANY medication unless the medication is provided in the original container with the child’s name, the physician’s name, and the administration schedule for the medication.
The staff will not assume responsibility for any medication lost or left at the facility. The center will not store medications longer than the specified time on the medication label. ALL medications should be returned home with your child daily.
Over-the-Counter Medications
The staff at SMCC I and/or II will
NOT
administer any over-the-counter medication.
EXCEPTIONS INCLUDE ONLY THE FOLLOWING:
Topical ointments i.e., sunscreen & diaper creams
ONLY!
No topical ointments may be stored in the child’s cubby or the child’s diaper bag. Parents must complete a
Permission to Administer Medication Form for
all topical ointments which should include the duration of time the ointment shall be administered,
not to exceed 90 days.
If a child has any food allergies, a doctor’s note or medical information must be provided in writing verifying this condition and any special treatment that staff will need to administer. When required, the parent must provide an alternate food item or foods, following the USDA & NC nutrition guidelines for your child at meals and snacks. Food items not meeting these guidelines and other non-nutritional foods will not be allowed in the center. Please inform us of all allergies your child may have and the expected cause.
A child will ONLY be released to those persons authorized in writing by his/her parent or legal guardian. Parents must notify staff via writing OR, in an emergency a phone call may suffice for a ONE TIME ONLY exception if anyone other than those listed on the restricted pick-up form may pick up your child.
The Staff
WILL
ask for Identification when anyone who is not recognized, is picking up your child. The Staff reserves the right to deny the release of a child to
ANYONE, INCLUDING PARENTS who appears to be under the influence of drugs or alcohol.
Classroom teachers must keep a daily roster of attendance to track the children in their group.
We would love to meet you and answer any questions you may have. Ask for our parent brochure that contains information about our policies and procedures ensuring your child’s safety and well-being. Contact us to reserve a classroom spot for your child today.
South Main Street Location
Address: 1707 South Main St, Mount Airy, North Carolina 27030
Phone: 336-789-6840
Hours of Operation: 6:30 AM-5:30 PM
East Pine Street Location
Address: 338 East Pine St, Mount Airy, North Carolina 27030
Phone: 336-789-7030
Hours of Operation: 6:00 AM-5:30 PM
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